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Peter and Vicky Norton opened Pete's Eats
in August 1978. Then and now there were two underlying principles
as to how the café would develop and be managed.
Firstly, we wanted to create a café that
we would really enjoy using ourselves as customers. Secondly, we
wanted to treat our customers, staff and suppliers as we would want
to be treated ourselves.
These principles are still as strong as
ever.
So from day one we have offered good quality
food in generous portions and at reasonable prices.Our
menu is extensive for our price range but we still do many variations
to meet individual customers requests.
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Our staff are genuinely friendly able to
be themselves and not required to read from a preordained company
script. We also like to offer some additional extras over the years
that are always appreciated by our customers.
One of our guiding principles
is that customers are not asked to leave even when we are busy.
There is always a great atmosphere in the café and an expectation
that someone you know will be there or soon turn up. It's a good
place to talk with friends and we have actively encouraged that
over the years.
We would describe many of our
customers as regulars. Certainly many Llanberis people use the café
as an informal meeting place but most of our customers come from
much further afield.
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We built our reputation serving the worldwide
rock climbing fraternity but over the years we continue to attract
many customers involved in all areas of outdoor activities as well
as many holidaying families.
Most people find us by recommendation or reputation
and usually become regulars thereafter. For some that may be monthly
on visits from, for example, Birmingham to climb or walk, whilst
for others it may be only every five years as a part of a longer
trip climbing from, for example, the USA.
We do, however, take our food very seriously
even though we are at the lower end of the market. Our solid reputation
is built on this and would not have been achieved by ambience
alone.
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